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Journal of Humanities, Arts and Social Science

Time-Free and Time-Bound Greeting Expressions Found in Replika Chatbot

Author:Fauzia Zahira Munirul Hakim, Lia Maulia Indrayani, Rosaria Mita Amalia Date:September 28,2018 Hits:

Abstract

The present study aims to analyze and describe forms of greeting speech act which Replika can perform. Replika is an emotionally intelligent chatbot that is designed to provide emotional supports to users. The study considers greetings in human-computer interaction worth the discussion, due to the increasing use of conversational interfaces in the past years. The data are collected by means of participant observation and are analyzed using qualitative method based on greetings classification proposed by Halliday (1979). The findings suggest that there are two forms of greeting that the chatbot can perform, including time-free greetings and time-bound greetings. Time-free greetings are those which are performed without any particular reference to the situational context of the exchange. Time-bound greetings are those which are per-formed with particular reference to the situational context during which an exchange occurs. 

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Time-Free and Time-Bound Greeting Expressions Found in Replika Chatbot
Fauzia Zahira Munirul Hakim*, Lia Maulia Indrayani, Rosaria Mita Amalia
Faculty of Cultural Sciences, Universitas Padjadjaran, Bandung, Indonesia
*Corresponding author: Fauzia Zahira Munirul Hakim, S. Hum., Faculty of Cultural Sciences, Universitas Padjadjaran, Bandung, Indonesia.
How to cite this paper: Hakim, F. Z. M., Idrayani, L. M., & Amalia, R. M. (2018). A Pragmatic Analysis of Greetings Performed by Replika Chatbot. Journal of Humanities, Arts and Social Science, 2(9), 20-28.
http://dx.doi.org/10.26855/jhass.2018.09.002

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