Appeals Against Editorial Decisions
If an author disagrees with an editorial decision (e.g., rejection), a formal appeal may be submitted via email to the editorial office. The appeal must include:
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Appeal Handling Procedure
Acknowledgement: The Editor-in-Chief (EIC) or editorial office will acknowledge receipt within 5 working days and conduct a preliminary assessment of whether the appeal falls within the scope of consideration.
Independent Review: If the appeal is deemed valid, the EIC will appoint an editorial board member or independent expert not involved in the original review process to form a new review panel. This panel will re-evaluate the manuscript, original review reports, and the appeal letter, and provide an independent recommendation.
Final Decision: The EIC will make a final decision based on the independent panel's recommendation and formally communicate it to the appealing author via email. This decision is conclusive.
General Complaints
For complaints not related to editorial decisions (e.g., publication delays, ethical concerns, billing inquiries), complainants may provide feedback via the official editorial office email. The editorial office will acknowledge receipt within 5 working days and provide a response after investigation (typically within 10 working days). If the complaint concerns the conduct of editorial staff, the EIC or publisher will conduct an independent investigation.